Contact Us - Get Help With Live Customer Service - Tracfone
Contact Us
If you're an existing customer, please provide us with your Tracfone MEID DEC / Serial Number and or your Tracfone Cell Phone Number when contacting us so we can give you the best possible service.
Self-service is right at your fingertips.
Text 611611 to check your balance, get refills and much more.
TracFone Wireless, Inc.
Attn: Executive Resolution Department
9700 N.W. 112th Avenue
Miami, FL 33178
If you are a California resident, please read this important information.
ONLINE CHAT
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Chat is available from 8AM - 3AM (EST) 7 days a week
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Centers operate from 8 AM to 11:45 PM (EST) 7 days a week.
