Google's "Find My Device" feature is automatically enabled when you sign in to your Google (Gmail) account on your phone. To use "Find My Device" for a lost or stolen phone, follow these steps:

1. From the main screen, slide the screen up.
2. Locate and tap the "Settings" icon.
3. Locate and tap "Google."
4. Tap "Find My Device."
5. Tap the desired option to locate your phone, then follow the prompts on your screen.

For more information, click here.

By default, your phone is set to automatically choose the best available network. If your phone is not connected to a network, you may be in an area where service is not yet available or you may also be in an area with poor wireless coverage.

If you are indoors, try moving closer to a window or the perimeter of the building, or try going outside.

If changing your location does not solve your problem, try restarting your phone by turning it off and then on again.

NOTE: Not all Networks or Network Services are available on all devices or in all areas.

To verify your network, follow these steps:

NOTE: You must temporarily turn your Wi-Fi Connection to "Off."

1. From the main screen, slide the screen up to display your apps.
2. Locate and tap the "Settings" icon.
3. Locate and tap "About phone."
4. Tap "SIM status" or "Status information."
5. Then, tap "SIM card status."
6. Look under
7. "Mobile network state" for your current network state.
8. "Mobile voice network type" for your current network type.

SAMSUNG DEVICES

To verify your network settings, follow these steps

1. From the main screen, slide the screen up to display your apps.
2. Locate and tap the "Settings" icon.
3. Tap "Connections."
4. Tap "Mobile networks."
5. Tap "Network operators", the "Automatic" mode should be selected.

OTHER ANDROID DEVICES

To verify your network settings, follow these steps

1. From the main screen, slide the screen up to display your apps.
2. Locate and tap the "Settings" icon.
3. Tap "Network" or "Network & internet."
4. Tap "Mobile network."
5. If necessary, tap "Advanced" to view additional options.
6. Under "Network" or "Networker Operator," the "Automatically select network" option should be switched to "On."

For more information, click here.

Accessibility features available for your Android smartphone include the following:

1. Real-Time Text (RTT)
2. Teletype (TTY)
3. Hearing aid support
4. Screen reader
5. Screen magnification
6. Audio enhancements
7. Visibility improvement options
8. Voice control
9. Pressing the PWR/LOCK key to end your calls

For more information, click here.

Call Forwarding is only available in select areas and on select handsets, your options may vary.

To set up Call Forwarding on your device, follow one of the options below:

OPTION 1

1. From the main screen, tap the "Phone" icon.
2. Tap the "Menu" icon, indicated by three vertical dots.
3. Tap "Settings."
4. Tap "Calls."
5. Tap "Call forwarding."
6. Tap the desired call forwarding option. Enter 1, followed by the area code and phone number where you would like to have your calls forwarded. Tap "TURN ON."
7. Note: If there is a phone number in the number field, delete the number and replace it with the desired forwarding number. Then, tap "TURN ON" or "UPDATE."
8. To disable Call forwarding, follow steps 1–5. Tap the desired call forwarding option. Then, tap "TURN OFF." Call Forwarding is now disabled, and you will receive all incoming calls on this handset.

OPTION 2

1. From the main screen, tap the "Phone" icon.
2. If necessary, tap the "Dial pad" icon. To enable Call Forwarding, dial *72, followed by the area code and phone number where you would like your calls forwarded.
3. Tap the "Call" icon. You will hear a confirmation beep. All calls will now be forwarded automatically, and you will not receive them on this handset until Call Forwarding is disabled.
4. To disable Call Forwarding, dial *73.
5. Tap the "Call" icon. You will hear a confirmation beep. Call Forwarding is now disabled, and you will receive all incoming calls on this handset.

For more information, click here.

Please note that turning on your Wi-Fi® hotspot will disconnect your current Wi-Fi connection on your phone.

To turn your phone into a mobile Wi-Fi hotspot, follow these steps:

1. From the main screen, slide the screen up to display your apps.
2. Locate and tap the "Settings" icon.
3. Tap "Network & internet."
4. Tap "Hotspot & tethering."
5. Tap “Wi-Fi hotspot” or "Mobile hotspot."
6. If necessary, tap the slider next to "Use mobile hotspot" or “Use Wi-Fi hotspot.”

You will also be able to view and edit other hotspot settings such as your Hotspot's name and password.

For more information, click here.